Planon AppSuite
Notification
 | Since January 2026 Planon AppSuite is officially out of support. Although the app can still be downloaded from the app stores and used, it is no longer maintained by Planon. Therefore, you are strongly recommended to start your migration to the Planon app as soon as possible. |
About the AppSuite app
The Planon AppSuite app can be used with Planon L19 and later versions, but is currently out of support (see notification above).
The solution is optimized for tablets (in landscape orientation), but can also be used on smart phones (portrait orientation).
Supported SSL
Planon AppSuite only supports Secure Sockets Layer (SSL) certificate validation (Certificate Authorities) through an internet connection.
Authentication
Planon AppSuite supports an access key-based login method. You can enable the generation of access keys in the Security TSI. Refer to Access keys for more information. Once enabled, users will receive a generated access key that remains valid for 100 days. If you need to revoke an access key from a user, you can do so in the Accounts TSI.
Supported SSO
| | If single-sign-on (SSO) is required, it is recommended to upgrade to Planon Live version L56, or later. As of Planon Live release L56, Planon AppSuite supports SAML2 based SSO configuration for Planon Cloud. For 'on-premise' SSO configuration please contact Planon Support (ICC). • Waffle SSO is not supported for on-premise installations of AppSuite, since the device is not part of the domain. • From L41 to L55 only limited SSO configuration is supported. Earlier releases than L41 only support SSO configuration in the Planon Cloud, using Keycloak and form-based authentication. |
Minimal supported resolution
OS | Device | Resolution |
|---|---|---|
iOS | iPhone | 1334x750 |
iOS | iPad | 2048x1536 |
Android | Phone | 1480x720 |
Android | Tablet | 1280x800 |
 | Customized accessibility settings are not supported! |